Support

Welcome to the LightFactory support system. Please select from one of the options below or use the navigation area on the left of this page.

• Support Frequently Asked Questions
• Helpdesk Contact Details
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• Hardware
• Submit a bug report
• LightFactory Forum

Current time in New Zealand

The minimum system requirements for LightFactory are:

1GHz processor, 
1Gb RAM, 
Greater than 300Mb of free hard disk space,
Display dimensions of 1024x768 or greater.

Operating system requirements: 
Microsoft 7, 8, 10 and 11 (32bit and 64bit)
Media functions require Microsoft DirectX 9 or later version
The software is known to work with Windows XP and Vista however these are no longer offically supported.

Recommend
Dual monitor display system with minimum resolution 1024x768